FAQ: What if a user does not have an Australian mobile phone number?

Our new booking experience, launching in early February, will ask users to register with an Australian mobile phone number. Here we explain the options for users without a mobile phone, and those outside Australia.

The first page of the new booking experience asks users to register and - in later session - access the booking system with an Australian mobile phone number.

We have provided details on how to contact us if the user does not have this, which include using our general booking form, or calling us to make an appointment.

An Australian mobile phone number is not required to receive service from PeopleSense, but with over 99% of our users having a mobile phone number, we felt this the easiest way to secure the online booking system.